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Triage FAQs | Exponential Triage

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Triage FAQs

A user-friendly knowledge base designed to provide quick and easy access to answers for your questions.

Onboarding & Configuration

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How To Integrate Exponential Triage With PointClickCare (PCC):

Can we make updates to red/yellow/green rules after onboarding?

How are referrals sorted?

Can we prioritize referrals for specific zip codes?

Can we prioritize referrals from specific insurance companies?

Can we specify different rules for different facilities?

Usage & Management

What types of support do you offer?

What data points and referral details can Triage extract for us?

Does Triage have two-way messaging integrated?

Can we see our live bedboards?

Can Triage handle referrals received via email?

Can we leave internal notes for our team on a referral?

How many users can we have?

How can I adjust my notification settings

Pricing & Setup

How long does it take to get up and running?

Technical & Features

Does Triage have a mobile app?

Can you use Triage on a desktop?

Is Triage mobile-friendly?

Can we check if someone is a sex offender or has behavioral issues?

Does Triage do live insurance checks?

Can Triage accept e-faxes?

Can Triage handle handwritten referrals?

What are the core features of Triage?

Can Triage integrate with PCC (Patient Click Care)?

Where is the Primary Payor value pulled from?

More About Triage

Which referral platforms can Triage accept referrals from?

Where can we find your roadmap and what features are being released?

Why does a referral have a blank or missing insurance check?

Why am I not seeing an older referral in Triage?

Will we see masked admissions in Triage?

What makes your app better than competitors?

Who will benefit from Triage?

How does Triage make our facility profitable?

How does Exponential Triage work?

What medications are included in the Active Medications field?